Privacy Policy
PRIVACY POLICY
Effective February 13, 2012
OVERVIEW
At Denise James LLC ("Denise James") your privacy is very important to us. We do not sell, rent, or share your personal information to or with third parties without your explicit consent. Please read this privacy policy to learn more about what types of information we gather about you, how we use it, and how to correct or change it.
SCOPE OF POLICY
This privacy policy applies to Denise James. It does not apply to other companies’ or organizations’ web sites to which we link. You should carefully review the privacy policies of those web sites in order to determine how they treat your personal information.
INFORMATION GATHERED FROM ALL VISITORS
Aggregate Data:
We gather certain generic information with respect to customers’ use of our web site, such as the number of unique visitors, the frequency with which they visit, and the areas on the web site that they favor. We only use this type of data in aggregate, that is we look at the data on a collective basis, in summary form, rather than on an individual basis. This data helps us to provide services and features that most likely meet your needs, and to customize our web site to make your experience easier and more enjoyable. We may also provide statistical “ratings” about how our customers collectively use our web site to advertisers, sponsors, and other companies with which we do business. These statistical ratings do not contain any personally identifiable information about you or any of our users.
We may automatically track certain information about you based upon your behavior on our site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis.
Cookies:
We use a technology nicknamed “cookies” on our web site. Cookies are pieces of information or data sent to your browser from a web server and stored on your computer’s hard drive for record-keeping purposes. Cookies may be set upon your browser during site visits to save your site cus¬tomization preferences and to save your passwords so you do not have to re-enter passwords upon each site visit. Cookies help you navigate our web site, and help us customize our web site to pro¬vide personal service. We also use cookies to track user sessions and to gather site usage statistics.
IP Addresses:
We collect and analyze traffic on our web site by keeping track of the IP addresses of our visitors. IP addresses are unique numeric identifiers that are assigned to each computer browser accessing the Internet. An IP address, by itself, cannot identify you personally. However, when combined with other information provided by your Internet Service Provider (ISP), your IP address can be used to identify the computer originating a message.
Surveys:
From time to time, we may conduct surveys or solicit your feedback. These surveys are used to gather information to improve our site and provide a more meaningful experience for our users. We may also use the information to alert you to offers and products in which you have expressed an interest.
COMMUNICATIONS
Denise James reserves the right to communicate with you from time to time about important administrative, policy, legal, credit card, and billing matters, which will affect your use of our web site, including any alleged violations of our Terms and Conditions of Use. If you are an account holder, you will automatically receive the following e-mails unless you choose to not receive them by going to the “Account Login” page or by following the instructions at the bottom of each e-mail message on how to unsubscribe: (i) to contact you for feedback and surveys; or (ii) to send you relevant company or service-related information.
USE OF INFORMATION GATHERED FROM CUSTOMERS
If you elect to open a user account, you will be required to provide us with certain personal information, including your name, e-mail address, phone number, credit card number, expiration date, and billing address (this required information is subject to change from time to time). Credit card information and billing addresses are shared with others to the extent necessary to process credit card charges and process your order. There may also be opportunities for you to provide us with additional information regarding your preferences and interests. This information, however, is not required and is completely optional on your part.
In general, we will only use the information you provide to us for the purpose for which such infor¬mation was provided, such as communications, billing and processing your product order. We also use such information to deliver to you information about Denise James and our promotions. Users may opt-out of receiving future mailings from us by following the instructions set forth below. We also use information for trend analysis, pattern detection, and site administration.
DISCLOSURE EXCEPTIONS
Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law: (i) to comply with legal process such as a search warrant, subpoena, or court order; (ii) to protect the company’s rights and property; (iii) to investigate reports of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages; (iv) to protect against misuse or unauthorized use of our web site and/or the Denise James service; or (v) during emergencies, such as when we believe someone’s physical safety is at risk.
YOUR CONTROL OVER YOUR PERSONAL INFORMATION
Every communication Denise James sends you will contain a clearly worded “Opt-Out” or “Unsubscribe” link allowing you to withdraw your permission for future mailings. Permission changes will be honored as soon as possible after receipt. Please allow five to seven days for processing. Permission changes will however not affect any information that you provided to us.
Editing Your Profile:
If you are a registered user, you have the ability to review, correct, and change choices you have previously made as to the use of your personal information. Simply sign into the site and click the “My Account” link on the header of every page. There, you can change your personal and address information, sign-in, and e-mail preferences.
OTHER MATTERS
Privacy of Children- COPPA Compliance:
Our site is not directed to children under the age of 13. We assume products purchased through credit card means are purchased by adults or minors supervised by a parent or guardian. We operate our site in compliance with the Children’s Online Privacy Protection Act and do not permit registration by, and will not knowingly collect or use personally identifiable information from, anyone under 13 years of age.
California Residents:
California Civil Code Section 1798.83 permits visitors to web sites who are residents of California to request information regarding the web site owner's disclosure of their personal information to third parties for direct marketing purposes. It is our policy not to disclose your personal information to third parties for direct marketing purposes.
Changes to the Privacy Policy:
Modifications to our privacy policy will be reflected first within this area of our web site. If there is a material change in our privacy policy, we will indicate on our site that our policy has changed and provide a link to the new/revised privacy statement.
ACCEPTANCE OF PRIVACY POLICY
Your use of our web site, including any dispute concerning privacy, is subject to this privacy policy and the web site Terms and Conditions of Use. BY USING OUR WEB SITE, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND OUR TERMS AND CONDITIONS OF USE. We reserve the right to modify this privacy policy at any time by posting the changes on this page. Please check the effective date at the top of this page to determine if the policy has been modified since you last reviewed it. Your continued use of any portion of our web site following posting of the updated privacy policy will constitute your acceptance of the changes.
